Privacy policy
Todays CRM, run by The Good Home New Zealand. Last updated 16 Oct 2026.
Who we are
Todays CRM is the job system The Good Home New Zealand uses for Healthy Homes, smoke alarm, heat pump and methamphetamine assessments. This policy explains what personal information the system holds, why, and your rights under the Privacy Act 2020. Questions: info@thegoodhomenz.co.nz or 0800 483 463.
What we collect
- Contact details of our customers, property managers, landlords, tenants, owners and contractors: names, phone numbers, email and postal addresses.
- Property details and the results of our assessments, including photos taken on site.
- Quotes, invoices, work orders and messages sent through the system.
- For our staff and contractors who sign in: their login email and the jobs they are given.
Why we use it
To book and carry out assessments, contact the people who give us access, prepare reports, certificates, quotes and invoices, arrange work with contractors, and send service reminders. We don't sell personal information or use it for advertising.
Who we share it with
Reports and invoices go to the customer who ordered the work and the contacts they give us. Contractors see the details they need for a job. We use these services to run the system: Supabase (database and file storage) and Vercel (hosting), both with servers in Japan; Resend (sending email); Xero (invoices and bills); and Google Calendar for staff who choose to connect it.
Google user data
Connecting Google is optional and only for our own staff and technicians. When someone connects their Google account, Todays CRM asks Google for these permissions and nothing more:
- Basic profile (openid, email): their Google email address, so Todays CRM can show which account is connected.
- Calendars made by Todays CRM (calendar.app.created): Todays CRM makes one calendar called "Todays CRM jobs" in their Google Calendar and adds, moves and removes the jobs given to them. Each event has the job type, address, time, access notes and the onsite contact the technician needs. Todays CRM can't see or change their other calendars.
- Free and busy times (calendar.freebusy): only whether they are busy or free at a time, so the office doesn't book jobs when they're busy. Todays CRM never sees the titles, places or people of their own events.
How we use it: only to keep their jobs in their calendar and show the office when they're busy. We don't use Google user data for advertising, we don't sell it, and we don't use it to train AI models.
Who we share it with: nobody outside The Good Home. Busy times are shown only to our office staff when they book jobs.
How we store and protect it: Google's sign-in token is kept encrypted in our database (Supabase) and is only used by our server. Busy times are read from Google when needed and not stored.
Keeping and deleting it: we keep the connection until the person disconnects. They can do this any time from the Google Calendar section of Todays CRM, or by removing Todays CRM at myaccount.google.com/permissions. When they disconnect we delete the stored token and email address straight away. The "Todays CRM jobs" calendar stays in their Google account for them to keep or delete.
Todays CRM's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
How long we keep it
We keep job, property and report records for as long as we need them for our services and to meet our legal and tax obligations. When information is no longer needed, we delete it.
Keeping it safe
Only signed-in people can see the system, and each person sees only what their role needs. Information is sent over secure (HTTPS) connections.
Your rights
You can ask to see the personal information we hold about you and ask us to correct it. Email info@thegoodhomenz.co.nz. If you're not happy with how we've handled your information, you can contact the Privacy Commissioner at privacy.org.nz.